If for any reason you are unsatisfied with your purchase, you may return or exchange your order within 30 days of your original purchase date if it meets the criteria listed below. If your purchase date has exceeded 30 days, we unfortunately cannot offer a refund OR exchange.
Rules For Returns & Exchanges
Return Items must be in new, unused condition.
Returns & exchanges have the option to be processed as a refund to the original form of payment or as store credit.
Unfortunately, we do not include return labels. It is the customer’s responsibility to cover the shipping charges to send back the product.
Returns will be processed approximately 5 to 7 business days after we receive your return.
If you have received any defective or incorrect item(s), you will receive a refund in the dollar amount you paid onto the card you used for that specific product. If the product is defective you must contact Customer Care within 5 days of delivery date and provide a photo of the defect.
The following items are not eligible for returns and will be denied:
All items marked “FINAL SALE” OR “SALE”.
Returns received after 30 days of the original purchase date.
Opened & Used items. All items must have original packaging intact.
Manda Bags reserves the right to determine eligibility for returns, and to update this policy at anytime without notice.
Return & Exchange Instructions
1. Contact Manda Bags via telephone at 212-741-3819 OR Email: info@MandaBags.com
2. Explain whether this is a Return OR Exchange
3. Let us know the specific reason for the Return OR Exchange
4. If item is defective please have photo ready for submission
5. We’ll determine right then and there what happens next
6. If exchange or return is approved mail your return package using the label inside the package in the box
Please mail all returns to the following address:
P.O. Box 800
Milford, PA 18337
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Limited Time Offer: Manda Bags offers free shipping on all orders shipped to all 48 contiguous states. International shipping extra. Orders are processed Monday – Friday. All orders placed during non-business hours are processed in the order in which they are received. Please select one of our preferred shipping methods to ensure a shorter delivery time. Manda Bags ships to all.